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Service Delivery Technician - Field Based London Walker

An opportunity has arisen within our London Team for a Service Delivery Technician.

Competitive salary, Walking allowance, Ongoing training


Who are we:


Principal are a leading IT, Solutions and Print provider, with over 30 years experience in the managed print industry. We provide tailor made solutions for document print management hardware, software, IT constulting, on -premise IT infrastructure and cloud based services.


About the position:

We are currently looking to recruit an experienced Service Delivery Technician to provide outstanding service and support to our client base in London. Duties will include network installations, solutions installations/fault diagnosis and servicing/fault diagnosis of Konica Minolta, Kyocera and Canon MFD’s.


The person:

The ideal candidate will have excellent knowledge of the managed print industry, outstanding communication skills with a strong desire to develop their skillset.




  • Working knowledge of Konica, Kyocera or Canon devices
  • Able to effectively diagnose and rectify faults on multi brand printers and MFD’s
  • Ability to perform network installations including scan to folder/scan to e-mail
  • Proven network troubleshooting experience
  • Excellent communication skills


  • Solutions installaton (Papercut, P-counter, uniFLOW, Equitrac, Safecom)
  • Solutions troubleshooting experience



It would be advantageous for the candidate to hold one or more of the following or similar qualifications.

  • ONC, HNC, City and Guilds or NVQ in mechanical or electrical engineering/electronic servicing
  • An IT qualification such as CompTIA Network plus
  • Konica and/or Canon accreditation

Talk to our experts and optimise your print setup today

Principal can help you with all of your office print requirements, call us on 0333 240 8130

Contact us