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Service Delivery Technician - Field Based London Walker

An opportunity has arisen within our London Team for a Service Delivery Technician.

Competitive salary, Walking allowance, Ongoing training

 

Who are we:

 

Principal are a leading IT, Solutions and Print provider, with over 30 years experience in the managed print industry. We provide tailor made solutions for document print management hardware, software, IT constulting, on -premise IT infrastructure and cloud based services.

 

About the position:

We are currently looking to recruit an experienced Service Delivery Technician to provide outstanding service and support to our client base in London. Duties will include network installations, solutions installations/fault diagnosis and servicing/fault diagnosis of Konica Minolta, Kyocera and Canon MFD’s.

 

The person:

The ideal candidate will have excellent knowledge of the managed print industry, outstanding communication skills with a strong desire to develop their skillset.

 

Experience:

Essential

  • Working knowledge of Konica, Kyocera or Canon devices
  • Able to effectively diagnose and rectify faults on multi brand printers and MFD’s
  • Ability to perform network installations including scan to folder/scan to e-mail
  • Proven network troubleshooting experience
  • Excellent communication skills

Desirable

  • Solutions installaton (Papercut, P-counter, uniFLOW, Equitrac, Safecom)
  • Solutions troubleshooting experience

 

Qualifications:

It would be advantageous for the candidate to hold one or more of the following or similar qualifications.

  • ONC, HNC, City and Guilds or NVQ in mechanical or electrical engineering/electronic servicing
  • An IT qualification such as CompTIA Network plus
  • Konica and/or Canon accreditation

Talk to our experts and optimise your print setup today

Principal can help you with all of your office print requirements, call us on 0333 240 8130

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