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5 Signs Your Business Needs Managed Print Services

Many companies focus on digital transformation, cybersecurity and agile working – but one technology quietly draining budget, productivity and security is printing. According to Principal, unmanaged print environments “can quietly drain resources and expose your business to unnecessary risks”.

Here are five clear signs that your business should consider embracing a fully managed print service. We also explain how our services can step in to help.

1. You don’t know what you’re spending on printing

If you can’t say exactly how much your company spends on toner, paper, maintenance and energy, you’re in the majority. Principal point out that many organisations underestimate the cost of printing.

Why it matters: Without cost-visibility, budgets get hit by surprise bills, inefficient devices and uncontrolled printing habits.

What we do: We start with a print / document audit: we map fleet size, device usage, cost per page, supplies and servicing. Then we provide a consolidated cost-structure and ongoing monitoring so you get transparency. This gives decision-makers the data they need to reduce print spend and embed accountability.

2. Your print fleet is outdated or inconsistent

Principal highlight that using “a mix of old, mismatched printers and copiers” leads to inefficiencies and compatibility issues. Why it matters: Older devices cost more to maintain, break down more often, use more energy and support fewer modern workflows (mobile print, cloud, secure release). What we do: We help you consolidate your fleet: standardise devices, retire legacy hardware, deploy modern multifunction devices aligned to usage profiles. Our managed print service includes hardware refresh, supply management and device rationalisation so you improve performance and simplify support.

3. Printer downtime & IT-team distraction

Frequent breakdowns, service calls and ad-hoc fixes may seem low priority – but they stall productivity. Principal say printer malfunctions don’t just affect one department; they “stall productivity across your organisation”.

Why it matters: Every minute a user is queuing for a printer, or the IT team is dealing with driver/toner issues, is time not spent on strategic tasks. Hidden downtime inflates cost and reduces morale.

What we do: We offer proactive maintenance, remote monitoring, automatic supply replenishment and rapid-response support. We take printer-related burden off your IT team so they can focus on high-value initiatives (security, infrastructure, business goals).

4. You’re worried about print security and compliance

Printers are often overlooked in security audits – yet they carry data, are network-connected and may print sensitive documents unattended. Principal emphasise that if you haven’t implemented secure print release or user authentication “sensitive information could easily fall into the wrong hands”.

Why it matters: For legal departments, corporate clients, regulated sectors – print security, audit-trail, user authentication and secure document processing are critical. An unsecured print fleet can be a compliance risk, data breach source or audit weakness.

What we do: We integrate secure print solutions (PIN/proximity card release, follow-me print, encryption, usage tracking), embed print within your document security protocols and ensure your fleet is aligned to your compliance requirements (e.g., legal, financial, GDPR). For your legal-tech business audience this is a qualifier: the print layer must integrate seamlessly with your larger document/workflow stack.

5. You want to be more sustainable

Principal state that businesses increasingly prioritise sustainability, and a managed print service “can help” reduce energy use, consumable waste and environmental footprint.

Why it matters: Sustainability is no longer ‘nice to have’ – it is a board-level issue. Printing less, using efficient devices, optimising output and integrating with your wider ESG agenda can be a differentiator and cost-saver.

What we do: We help you adopt greener print practices: duplex printing, default greyscale, device power-saving modes, recycling of cartridges and hardware, and shift to digital where possible. We align print management with your sustainability targets so you reduce waste and energy while still delivering service.

Why partner with us

Principal highlight that their Managed Print Service (MPS) is tailored to business needs, can reduce print costs by up to 30%, and includes cost control, productivity, security and environment benefits.

By working with us, you benefit from that same proven approach – combined with our deep understanding of IT & security, print/document workflows and (for legal clients) document automation. In short, we bring:

  • A full audit and benchmarking of your current print/document estate
  • A transition to a managed print service that consolidates hardware, supplies and support into one agreement
  • Integration of print with broader IT infrastructure and document/data security
  • Clear cost-savings, transparency and ongoing management
  • Future-ready print workflows (cloud printing, mobile device support, secure release)

Tailored angles for different audiences

  • Legal departments & corporate legal teams: Focus on print cost control, document security, compliance (audit-trail), secure workflows and integration with your legal-AI/document automation stack.
  • IT management & security decision-makers: Emphasise how unmanaged print is a hidden infrastructure burden, a security risk, drains IT resources and sits outside typical endpoint management. Treat print as part of your broader device/network ecosystem.
  • Office/operations teams: Highlight productivity gains, fewer disruptions, standardised devices, and greener print enabling hybrid working and flexible device use.

Next steps

If any of these signs resonate with you, now is a good time to act. We recommend:

  1. Book a print audit – We evaluate your print fleet, usage, cost, security and sustainability.
  2. Get an improvement plan – We will provide a roadmap: device rationalisation, cost-per-page model, security enhancements, green print initiatives.
  3. Move to managed print – Consolidate your print and document workflow under one managed service that aligns with your IT infrastructure, security strategy and business objectives.

Talk to our experts and optimise your print setup today

Principal can help you with all of your office print requirements, call us on 0333 240 8130

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